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Here is the English translation of the privacy policy:

KERVEL TURİZM PRIVACY POLICY

As Kervel Turizm, we attach great importance to the privacy of our users who visit our website and benefit from our services. This Privacy Policy explains how your information is collected, used, shared, and protected when you use our website.

1. Information Collected In order to provide you with better quality service during your use of our website, we collect certain information:

  • Information Provided by the User: Information such as your name, surname, e-mail address, phone number, and travel preferences that you voluntarily share with us via contact forms, reservation screens, or newsletter subscriptions.

  • Automatically Collected Information: When you visit our website, standard data regarding your device and usage, such as your IP address, browser type, operating system, visited pages, and the duration of your stay on the site, may be recorded automatically.

2. Purposes of Using Information The information obtained is primarily used for the purpose of carrying out Kervel Turizm activities in the following ways:

  • To complete and manage your reservation transactions such as flight tickets, hotels, tours, and transfers,

  • To respond to your questions, requests, and feedback within the scope of customer service,

  • To improve the infrastructure, design, and user experience of our website,

  • To send you special discounts, campaigns, and tourism announcements, provided that you have given your consent.

3. Sharing Information with Third Parties Kervel Turizm strictly does not sell or rent the information it obtains for commercial purposes. Your information is only shared with business partners (airlines, accommodation facilities, tour operators, and payment infrastructure providers) who are a direct part of the service in order to flawlessly carry out the tourism services you have requested. Other than this, your information will not be shared with any third party, including official institutions, unless there is a legal obligation.

4. Data Security Necessary digital security measures are taken to protect the information collected in our system against unauthorized access, modification, or deletion. SSL (Secure Socket Layer) encryption technology is used to ensure data security for the transactions you perform through our website.

5. Cookies The Kervel Turizm website uses cookies so that visitors can use the site more efficiently and user preferences can be remembered. Cookies do not personally identify you; they only help us analyze site traffic and offer you tailored content. You can limit or disable the use of cookies at any time through your internet browser settings.

6. Policy Updates Kervel Turizm reserves the right to update this Privacy Policy without prior notice, in parallel with changes in the services it offers or its infrastructure. The changes made will come into effect the moment they are published on the site.

7. Contact If you have any questions regarding our privacy practices or this policy, you can directly get in touch with us via the contact form, e-mail address, or phone numbers provided on our website.